Luxury resort · Maldives
Compass — guest engagement and service orchestration across every department, connected to the PMS.
Agentic systems · Three industries
Most of what a business loses, it loses quietly.
Commissions paid that were never owed. Enquiries that were never worked. Bookings that leaked to a channel you’re already paying for.
Columbus IQ builds systems that run those functions themselves — watching, deciding, acting — so the quiet losses stop being quiet.
Where we go deep
Three industries. Not thirty.
We don’t sell a horizontal platform with an industry dropdown. Each is its own stack of modules, built against how that business actually runs.
01Hospitality Columbus
The Hotel Automation Control Center — reservations, revenue, guest engagement, and commission recovery, run by agentic AI.
02Education One School OSFrom the first admissions enquiry to a running school — leads, referrals, admissions, and the operating system underneath.
03Consumer Tech Knights WatchOn-demand security patrol, booked like a ride and verified like a mortgage. Protection you can watch arrive.
The losses
Nobody signs off on these. They just happen.
Every business has functions nobody owns — too small to staff, too constant to ignore. They don’t fail loudly. They leak money. Here’s what we get asked to fix most in hospitality, where our work is deepest.
What leaks — and what it costsWhat we run instead
A commission is invoiced, approved and paid — and nobody checked whether it was owed .
Commission Auditor
A guest starts a direct booking, hits friction, and finishes on an OTA you pay 18% to.
Direct Booking Audit
Your booking page loads slowly, so a repeat guest gives up and books through an OTA .
Columbus Web
A high-value corporate enquiry sits unread in an inbox for a day and a half.
Columbox
A vacation home sits empty because the engine couldn’t handle a full-property buyout .
Columbus Stays
A contract is drafted, emailed, then chased by a human for eleven days .
Columbus Contracts
A guest asks for something at 2am. It reaches the right department at 9am .
Compass
What “agentic” means here
Advice is cheap. These systems act.
A dashboard tells you a commission looks wrong. The Columbus Commission Auditor holds the payment and raises the exception. A CRM tells you a lead went cold. One School OS works it. A chatbot tells a guest housekeeping has been notified — Compass actually notifies housekeeping, escalates if nobody moves, and tells you who didn’t.
The difference is who does the next thing. In every system we build, the answer is the system.
Selected work
Built, shipped, running.
School · Gurgaon, India
One School OS — lead management and the parent referral programme, live.
Heritage hotel · India
Columbus Flash — daily commercial intelligence, delivered to the people who can act on it.
Next
Bring us the function nobody wants to own.
Not a demo. A working session — we look at where your money and time are actually going, and tell you honestly whether there’s a system worth building.
We build the system, run it against the real operation, and hand you the keys.